Call Center Services | HR

"The secret to satisfied customers is fast and effective customer service."

The Dialog Plusz Group has been providing comprehensive Call Center services to its partners for over twenty years.

Our call center and related services cover all facets of operations. We recruit agents as well as provide and organize the necessary training.

If you are experiencing problems in your existing Call Center and have times when you need extra staff to handle increasing volumes we can help:

By providing Call Center agents with several years of professional experience
By conducting training as needed
- Communication training
- Stress management training
Quality assurance
- Evaluation of recorded conversations
- Individual performance assessment of agents
- Organizing necessary training based on evaluations
Customer satisfaction measurement

Why choose us?

We provide skilled and experienced agents within short deadlines, with continuous training and quality assurance.

We have several years of professional experience in the insurance sector and with utility service providers.